Key Responsibilities:

• Serve as the primary point of contact for key accounts, addressing their needs and concerns.

• Build and maintain strong, long-lasting customer relationships.

• Develop a deep understanding of client’s business objectives and challenges.

• Identify opportunities for account growth and new business development.

• Coordinate with internal teams to deliver solutions that meet clients’ expectations.

• Prepare and present regular reports on account performance and opportunities.

• Negotiate contracts and agreements to maximize revenue and profitability.

• Ensure timely and successful delivery of our solutions according to customer needs.

• Gather and analyze customer feedback to improve services and products.

Requirements:

• Proven experience as a Customer Account Manager or relevant role.

• Excellent communication and negotiation skills.

• Strong problem-solving skills and ability to work under pressure.

• Familiarity with CRM software and MS Office (particularly Excel).

• Knowledge of Web3 and blockchain technologies is a plus.

• Ability to manage multiple projects and clients simultaneously.

What makes you Stand Out?

• Strong organizational and project management skills.

• Ability to understand and align with clients' business goals.

• Analytical mindset with a keen eye for detail.

• Enthusiastic about emerging technologies and innovation in the digital space.

Benefits:

• Competitive salary and benefits package (will be discussed during the interview)

• Opportunity to work with a talented and creative team

• Opportunity to work in a rapidly growing Web3 Startup Company

To Apply:

Please submit your resume and cover letter to careers@u-topia.com